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SwiftNet NBN Plan Flexibility: Upgrade or Downgrade Made Easy
SwiftNet NBN Plan Flexibility: Upgrade or Downgrade Made Easy
Updated over a month ago

At SwiftNet, we believe in providing our customers with the flexibility and control they need to tailor their internet plans to fit their lifestyles. With our latest feature, you can now upgrade or downgrade your NBN plan conveniently. Currently, this tool allows plan changes within a 24-hour window, but we’re excited to announce that we’re working on expanding its capabilities to give you even more control in the future.

Here’s how you can take advantage of this feature today:


How to Upgrade or Downgrade Your NBN Plan

  1. Log In to Your SwiftNet Account
    Begin by logging into your SwiftNet online account or mobile app. Ensure you’re using the account associated with your service address.

  2. Navigate to Your Service Address
    Locate and click on the service address for the NBN plan you want to modify.

  3. Access the Settings
    In the top-right corner of the page, click on the Settings icon to access your plan management options.

  4. Choose "Change Plan"
    Select the Change Plan option from the menu. You will see the available options for upgrading or downgrading your plan.

  5. Select Your New Plan
    Review the available plans, choose the one that best suits your needs, and confirm your selection.


What to Expect

  • Plan Changes Within 24 Hours:
    Once you’ve confirmed your new plan, the changes will take effect within 24 hours.

  • No Long-Term Commitment:
    At SwiftNet, we pride ourselves on our no-contract policy, making it simple for you to adjust your plan without any hassles.

  • Future Enhancements Coming Soon:
    While the current tool allows changes within a 24-hour window, we’re actively working to expand its functionality. Soon, you’ll have even more flexibility to manage your plan when and how you need it.


Why Upgrade or Downgrade?

  • Adjust to Your Needs: Whether you need more data for a busy month or want to reduce costs during quieter periods, our flexible tool makes it easy.

  • Simple and Transparent: Our straightforward process ensures you’re in control of your plan without hidden fees or complicated steps.


If you have any questions or need assistance, our friendly SwiftNet Support Team is here to help.

Stay tuned for updates as we continue to improve your experience with SwiftNet!

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